| Encouraging: | Being friendly, warm and responsive to others. Accepting others and their contributions. Regarding others by giving them an opportunity for recognition. |
| Expressing Group Feelings: | Sensing feeling, mood, relationships within the group. Sharing one's own feelings with other members. |
| Harmonizing: | Attempting to reconcile disagreements. Reducing tension. Getting people to explore their differences. |
| Modifying: | When his own idea or status is involved in a conflict, offering to modify his own position. Admitting error. Disciplining oneself to maintain group cohesion. |
| Gate-Keeping: | Attempting to keep communication channels open. Facilitating the participation of others. Suggesting procedures for sharing opportunity to discuss group problems. |
| Evaluating: | Evaluating group functioning and production. Expressing standards for group to achieve. Measuring results. Evaluating degree of group commitment. |